Sounds like for the "first time", they're floundering on their word. A month ago they confirmed they would in fact be selling Jupiters by now (actually, by now they should've been shipped). Now they're quiet.
Either they're releasing the Neptune much earlier than anticipated, like next month, or they're simply going to ignore their word.
Where did they
confirm that they would be selling Jupiters by now. KNC never made such a statement so you can't hold them to that statement.