This is the transaction in reference:
https://etherscan.io/tx/0xfcd28ba9ff2d2be8c781ab8be4a32d18823ecc7b6cb11b79e28ab48d6e52f1ecOn November 13, 2017 I accidentally sent 10 ETH to my ETC wallet this is a common mistake. I understand that support may take some time to respond to requests because of the amount of users they have to deal with. I have made several support tickets and have sent messages directly to dominikherzog and Narvia but it has been 9 months and it is safe to say that YoBit is keeping my money.
I just want everyone to be aware of the kind of people you are dealing with. He is claiming it is impossible to get my ETH out of my ETC wallet, which is complete bullshit since other exchanges can do it. I even offered to let support keep 2 ETH if they transfer my ETH within the next 2 weeks but why would they help when they can just keep all 10 ETH?
Here is the chat log with him from YoBit on December 2017. Note that I edited out all the irrelevant messages and only left the ones between dominikherzog, MSTDR (myself) and any messages in relation to our discussion.