Many of the posts in this thread illustrate why more companies mine the hardware before they sell it, require bulk orders, provide poor customer service, etc.  I mean really what is the point of providing a product in a transparent manner at a reasonable price?  SQRL is the the perfect example of a company building fpga miners internally that decided to throw a bone to everyone and sell the same hardware at a very small markup.  What did that get them?  A bunch of accusations about scams and fake products, and this was before they even took a cent from anyone!  Fast forward to the first half of August and people are already blowing up support, asking pointless questions about a product that is not past its shipping deadline.