My friend has the plastic card suspended without reason. The support tell that don't see reason for this and open a ticket for the appropriate department. There is almost one week without answer from any department. She don't have an account at bitcointalk. "Bankera" what needed to do to have news about this problem?
Hello,
Please ask your friend to contact the Support team through SpectroCoin's Live Chat. They will check the ticket and let him know if there are any updates.
Thank you for your prompt answer. I will do but I think that there are not updates because if yes the answer was given to the email address of my friend. I think that needed special attention in order that problem be solved. At last to have news about the problem the card have.