They have a good reputation only when naive consumers are educated by hearsay, wild speculation, subjective reasoning, and advertising.  When it comes to protection, that Tripplite is known to even make surge damage easier. To compromise what is already better and robust protection inside appliances.  That means learning from science and over 100 years of experience.

Where is this 'good reputation'?  Only from emotions.

Where is this good price?   It costs $25 to protect only one appliance? And does not even claim to protect from potentially destructive surges.  Effective protection from direct lightning strikes costs about $1 per protected appliance.  That Tripplite is tens of time more expensive.

Where does that citation list how many joules it will absorb?  Number not posted because it is near zero (ie thousand joules).  Effective protection always answers this question.  Where are hundreds of thousands of joules harmlessly absorbed?  What happened to that good reputation?

Recently we removed many plug-in protectors.  All (including one that was that Tripplite) had catastrophic damage.  A potential fire fortunately did not get out of the box.  Meanwhile other companies known by any guy for integrity do not have all those threats and problem.  And are actually rated to protect from surges including and not limited to lightning.

Strongly recommended.  Properly earth a 'whole house' protector from other companies known for integrity.  Since that is necessary even to protect an expensive and near zero joule Tripplite.