I have filed a support ticket about my funds and this is their reply:

http://prntscr.com/klfjyu


They say, there is 2 BTC which were for 0.030304 BTC in total.

    


BUT, BUT, BUT!!!!

Firstly, how could a withdrawal happen and start in the first place if the account was in FROZEN status?
Second, there IS NOT ANY KIND OF WITHDRAWAL  IN WITHDRAWAL HISTORY.

http://prntscr.com/klfjzb




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https://faucethub.io/balance/16fwwsUZGYka5p3GaeHA4Lfjn9RAYJ2r72
http://prntscr.com/klfljr

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https://faucethub.io/balance/13TR9sAMHJ4kHRcyk7PDrHdH3Nr9JTRXXN
http://prntscr.com/klflk0

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https://faucethub.io/balance/37VX7FBGbw2i3NrDPVs7iiaXT4vVaCxYVt
https://prnt.sc/klflkp