Hello all of you, this is Nova Exchange Official speaking. As you might have heard by now, the previous owner of Nova Exchange begun a cotrolled shutdown of the exchange since the business was growing faster than him and his crew could keep up with.

Starting in late April, we have a larger crew and we've dealt with this ERC-20 issue.

The situation is that everyone should be refunded. IF there is someone, anyone at all,  who believes we made a mistake, ask them to contact the support.

That part where someone calls us "disgraceful". What we did was to take in extra help to execute the ERC-20 refunds from another company. That is not to "not take responsibility", that is just to aquire extra help to solve the problem.

When re-starting Nova, we want to set a very high standard. This means being, and staying, reliable. It means providing a service where the only surprises to hit the traders are sudden movement in the price of their favourite coin. Nothing else. No surprises.

The ERC-20 tokens do offer surprises, and quite a lot of them, we'll be back with new on this and how we will handle it soon.