I submitted my verification weeks ago, clear picture of my passport and scan of the official papers from the public office. Now I log in to see how things are going to discover that my account status says "Banned". Not even a email was sent out to notify my about this and I still have funds in my account.
Is there any phone number I can reach this exchange on, I'm just getting more and more disappointed the longer I use your service.
I opened an account back around December 17 and did verification. Did a few trades. About 2 weeks ago I sent in some tokens did some trades and when tried to withdraw Qryptos banned me.
No contact number I'm aware of and customer service does not respond.
To claim this is a regulated exchange is a joke. Stay far away. They are crooks.
Final got a response after more than a month. The English was barely intelligible.
They want me to send them ETH or won't unlock my account. No mention of if balances will still be there.