Face it, terrible site, terrible communication...
To be fair, I imagine that the developer is sleeping now. Give him a chance to wake up and resolve any issues.
... On twitter he said he has to take a sleep.
I really wonder where all this bad experiences come from. Ok my first account seemed to be deleted, but I had no deposits on that, and so that was ok for me. With my second account absolutely everything worked smooth. No problems in deposits. Trading was in the beginning a little buggy, but worked fine. I opened up to five support tickets now, and i got answer within 30 min to 3h for all of them.
Come on guys, it's not a project with a hundreds of thousand dollars startup budget, and: where are the good feelings come from when there is no improvement ?...