Hi everyone! I am not sure where I need to post to get help...I will explain my situation below:
On August 9th I sent two transactions from my Kraken account to my coinbase account. These transactions were sent to the same coinbase wallet address about 15min apart... one transaction was for .09 Bitcoin and the other .64 roughly. The first transaction went into my coinbase wallet no problem, the second transaction has still not hot my coinbase account. I have contacted both Kraken and Coinbase with no luck. Kraken says the transaction was successful so they cannot do anything on there end...Coinbase says that the wallet address is not linked to my coinbase account...however this is not true as transaction #1 for $600 roughly went into my coinbase wallet...transaction #2 is still sitting on the block chain and is roughly $4,000 which is a lot for me. I have all the picture proof of the transaction on Kraken showing both sent to same wallet....coinbase keeps telling me that the wallet is not a coinbase wallet. I am stuck and have no way to get my $4,000. I am very stressed out and do not know what to do! Any help someone can offer would be greatly appreciated!
Thank You!
I would probably start a new post, so that more people would see the subject related to your situation. If you received one transaction and haven't received the other, I would look to make sure that you typed the address the same in both. Then check block chain to make sure the transaction are there. if both are there, then contact coinbase again.