Post
Topic
Board Service Discussion
Re: Sent funds to coinbase Aug9th and have not yet received them...HELP
by
Alexw592
on 31/08/2018, 15:07:12 UTC
Kraken says the transaction was successful so they cannot do anything on there end...Coinbase says that the wallet address is not linked to my coinbase account...however this is not true as transaction #1 for $600 roughly went into my coinbase wallet...transaction #2 is still sitting on the block chain and is roughly $4,000 which is a lot for me.
then you need to address this to coinbase support
make sure you pointed out you are receiving the 2nd payment on the same (previous) receiving address
I suspect this is a 2-payment-in-1-txid issue, which sometime the 2nd not get picked up by the system
by any chance you are willing to tell us corresponding address and both transaction ids?

How would I go about fixing if it is indeed a 2-payment-in-1-txid issue?

I copied the address from coinbase and pasted into my kraken withdraw...then sent again 15min later without going into coinbase and generating a new wallet address...sometimes coinbase gives you the same wallet address when transactions are close together