Post
Topic
Board Service Discussion
Re: Sent funds to coinbase Aug9th and have not yet received them...HELP
by
seoincorporation
on 31/08/2018, 15:15:28 UTC
Ok, after take a look to the addy ( https://www.blockchain.com/btc/address/12ngg3CB9VDvkbFDx7JKY92i9kYgDmiEaj ) we can discard:

1.- Addy typo.
2.- Two deposits on the same transaction.

I don't have much experience with coinbase, but some exchangers change your depo addy after make a depo, you can verify if this is the scenario on the deposit tab in coin base.

The step to fix it, is to send a mail to coinbase support, and give them all the info you show us. Should be something like:

Quote
Hello support

10 days ago i make a depo of 0.094 btc to my deposit addy, 10 minutes later i make another depo of 0.62574.  The problem is i only receive the first one in my coinbase account but the second one doesn't show in my balance, i verify the blockchain and both transactions has been confirmed: https://www.blockchain.com/btc/address/12ngg3CB9VDvkbFDx7JKY92i9kYgDmiEaj

Hope you can help me to fix this issue and recover my money, thanks.

Good luck.