haha, I'll pay lots of money to see your face when the interpol will come, Mr. Scammer =))
P.S. did you know that CEO is not equal to the owner? I can create a company and hire CEO for example from San Marino. It doesnt mean that this company will be San Marinos based company.
It's funny because you both user&exchanger are acting as scumbags (I will assume that you are just the "Mr hyde" part of the exchanger), and you are not finding a good equilibrium according to the game theory.
I think that the exchanger should just develop the clearest and simplest KYC procedure it can, not the best to find "scammers", but the minimum to comply the law. I doubt that video calls are a strict law requirement.
The user, on the other hand, should stop to try to damage the exchanger's businessas a form of blackmail and just give them the required info, at least some good quality fake info so they can say they tried to comply the law at their best.
Or you can just mutually destroy, just please keep on posting here so I can read while I eat my popcorn...