bad service ..

they take our coins.
i withdraw. btc and status : failed
and btc not back again to my balance .
and i talk to them they repy saying they saw the failed transaction and they will fix it .. and now has left 3 days nothing has been fixed ..


11.01.14 14:23:46   0.56937083   1xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxe   failed   

and here the  mail which i received from them

Hi!

We are seeing your failed transaction in our logs.
We will investigate it tomorrow or on monday. Sorry for the inconvinience!

Meanwhile - could you please try withdraw your BTC again?

Thank you!
50BTC.com support.



so if they will fix it .. they can say .. and if not they can say too .