AFAIK Canada is in North America which IMO makes them American too.
This speaks more to your education than to the point at hand. Refunds are NOT confined to US citizens or residents. So, let's figure out if they are confined to Batch I.
Is there anyone in Batch 2 through 4 that is happy with the latest turn of events? Or are you just waiting your turn?
Whats your game plan Batch 2 through 4 customers?
The current plan is to drive to SF later this week and knock on as many of their doors as I have addresses for.