Just wanted to provide a link to anyone that wants to file a complaint with the FTC.
Clearly states:
''If you cant ship within the promised time (or within 30 days if you made no promise), you must
notify the customer of the delay,
provide a revised shipment date and explain his right to cancel
and get a full and prompt refund.''
Link:
https://www.ftc.gov/system/files/documents/plain-language/alt051-selling-internet-prompt-delivery-rules.pdfThey haven't provided a revised shipment date. ''Sometime at the end of the year'', or ''In Q4'', isn't a date.
If you're going to use federal law to threaten someone, it helps to not use documents from 2001 that are no longer accurate. The rules have since changed to allow a business to not provide a revised shipping date so long as they have a reasonable basis for doing so:
Try harder next time.