I admit the mistake from the OP was to sent a photo from Google. But at the same time if you need to process a KYC verification for the sake of the European directives at any step then you should perhaps remove "Anonymous" and "Limitless" because it's not the truth, It could even be considered as false advertising, and in some countries such as The US you can end up in a justice court.
Maybe you can change it with "Anonymous depending how our automated system think you are cute)
I think the fact they promote themselves as "Anonymous and Limitless" is itself wrong because they have a clause where they can ask for KYC. I would think long and hard before sending my ID to any "online" exchange because you have no real idea who they are and what these people will do with your ID if you fall out with them, raise a dispute or if they close down. I would never use
changenow because they could have handled this issue differently.
In such an event where ID needs to be sent you have to consider going to the most respected or those exchanges that have been around the longest or the ones that have very little chance of shutting down. Be very careful when sending your ID, choose the exchanges carefully.