Many people have complained about bitcoin's transaction fees. Actually, it is the cost needed to provide the miners. They have invested and spent a lot of money on the operation (including the huge cost of power consumption). Compared to the construction process from the mining. I think they also have difficulties.
But do you think when it's too high, everyone will not want to make transaction with BTC?
It cannot be too high and this is the reason why the scaling debate has been a heated and ongoing one for a very long time now.
At least, during the time when the transactions fees peaked, a lot of people were still making use of it and even despite the complaints.
The thing is when there are a huge number of transactions; this is bound to happen, so the only thing we can hope for is to find a proper scaling solution. I believe even during this period of high fees, it is still a lot better than other methods of payment. except that at some point, for business sake, I had to switch to LTC and ETH.
You can also opt for low-cost exchanges such as Binance and Kucoin for trading purposes to reduce transaction costs because these exchanges have very low fees.
The transaction fee is huge if you do not have a way to reduce this amount.