Post
Topic
Board Beginners & Help
Re: MtGox Verification
by
RomeoandJuliet
on 15/01/2014, 22:43:59 UTC
So I registered with MtGox about 6 weeks ago...but the account still says: "Your account verification request has been received, and will be reviewed within the next 20 business days. (All verifications which are not in Japanese, English, or latin script will be reviewed within 20 or  more business days)  Please contact support@mtgox if you have any questions or comments."

When I try to fund the account it states that: In order to make deposits you need to have a "verified" or "trusted" account status. Please visit ...mtgox/forms/verification... to apply.

When I go to the verification page, it shows that my photo ID and proof of residence are uploaded.  Click to verify and it reads: "The account verification process has been completed. Thank you for submitting your documents for verification. You will be sent an email notification of validation or rejection after our staff have reviewed your submission."  I've done this at least 4 times now.

What am I missing here please? Is this typical? Anyone have similar experiences or advice? I've heard that MtGox can be problematic...


6 Weeks ago? Wow thats a long time.  Write them an email and ask whats goin on!