Sure thing, I've used the service before without any issues. This time I deposited 1 amount, and went to step 2. My computer crashed but I had the key saved so I was able to restore the session. When I got back in, there was a small amount in there but the full amount hasn't loaded. For example lets say I put in 0.2, and there was only 0.01 in the session. I'm not sure where the issue is.