EDITED ISSUE RESOLVED
I had an issue paid for .5BTC back in october and never transfered. I couldn't get in touch with the company for over a week and tried 3 emails and their phone number. I had success when I tried the twitter page and also when emailing Jerrod@btcquick.com. To say the least I am more than satisfied they gave me my .5 BTC now valued at $420 vs the $75 I paid for it. I am very happy with the level of service provided ONCE I was able to get in touch with them. They took care of me today January 16, 2014 so if you are having issues try the twitter or email.