Provide ALL of your contact details including the names and numbers of the "Interpol, Europol, and other authorities" officers you sent allegedly sent your "file" regarding the OP to.
My instincts tell me you are a scammer company, lowest of the low thieves. We are waiting for your reply. Who are you, really?
Easy task, do this ChangeNow.io and you will be legit. Otherwise you know what you are.