I for one am not going to quit pursuing Hashfast until at the very least they provide me with some meaningful feedback, these one line replies are just a way of avoiding their resonsibility to communicate with its customers and show some transparency. If they acted in good faith and communicated regularly and responded to customers calls and emails rather than hiding behind a call answering service then they may not have such bad publicity. How do they ever expect to recover from this "Hash" of a business (excuse the pun) if they do not communicate! They are making a rod for their own back by acting in this fashion.

I have never in all my life experienced such terrible customer service from any company I have ever dealt with and that's the truth! If this was in the UK I would be straight over to the Citizens Advice Bureau and the Trading Standards office. I don't know if there is an equivelent body in USA, but I know that they exist and are in place for a reason. To protect consumers who purchase in good faith with hard earned cash. I have not used my legal insurance yet but I may have to start looking into what my options are from across the pond if I don't receive some credible feedback and responses to my questions soon.

I am really hoping that Hashfast are reading this! I want them to read it, and know that I am not kidding around. £2,500 might not be much to them and I may just be another number to them but it is a lot of money to me and by god I am not going to quit until I get what I am entitled to.