He said he only sent some obvious fake files as a joke/mock. If that's true, I would say it's pretty obvious that he wasn't seriously trying to get verified with fake ID's.
We can assure you that he didn't send those documents as a joke or mock. In his earlier posts the OP claimed that he was "embarassed", which is why he sent us fake documents not only once but twice.
For the record: he didn't send us pictures of Trump or Putin, there was just a scan of some random passport and a selfie with a different face and a different ID.
We would like to share the documents he sent us, but it would be very unprofessional of us.
If you did share the documents it would also be in breach of any known norm of privacy that would lead to a hefty fine or your website being shut down. The fact you said you would like to share the documents but will not because you did not want to be seen as unprofessional (instead of the fear of doing something illegal), sadly reinforces the widely held views that your business is not fit and proper. Please prove us all wrong by kindly refunding the OP.
Speaking of privacy, why are there no GDPR options on your website when so many of your customers reside within the EU?
GDPR (General Data Protection Regulation) is a regulation in European Union law on data protection and privacy for all individuals within the European Union. These laws provide obligations of Right of Access and the Right to Erasure. These laws also covers obligations of collecting customer consent. GDPR laws affect all websites (including changenow) that have users that are citizens from within the European Union regardless of those websites and their business owners being based in or out of the European Union. So whether your business is based or registered in Belize or Netherlands or anywhere else is irrelevant, you have to abide by GDPR laws because European Union residents are accessing the changenow wesbite.