Exactly. The forum != our potential customer base.
Why have you been hired then and why does this thread exist?
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I'm not saying that the forum isn't still important to us. I was originally hired to give support here to our existing customers and those that come here from the links we give to the forum from our site. What I mean is that just about everyone that is involved in Bitcoin already has (or had) an account with us. New customers come from a wider audience.
It'd look better with a 3% house edge with all the extras in comparison to a 5% house edge.
For you it'll be fun (although they do say not to meet your heroes)...
What I do know from the 6 months that I've been working for him is that if profitability increases he'll ask me how to increase the rewards without encouraging the bots, not how to reduce the income that funds those rewards. That to me is the whole business model and what brings new customers in from that wider audience that doesn't obsess about house edge in the way people here do.
I have to meet him as I'm moving out there to take over running all day to day operations.