Post
Topic
Board Exchanges
Re: WEX.nz
by
janez444novak
on 14/09/2018, 11:51:48 UTC
I have been hacked on 11.9.2018 and my account is depleted.

There are no withdraw logs, only trade logs. I created a ticket on: https://support.wex.nz . They were asking if I loged in on wex.ac or wex.mn (scam sites; do NOT click). I am 99,9% that I did not made login thru those sites (I can not be 100%; I am not 100% what was I eating for lunch yesterday). Also I have bookmarked page wex.nz. Soo login thru scam site is a very small possibility.

WEX support has written to me that trades were made thru API. There were 2 APIs. For one I am sure that it is mine because I found it in bot settings. The other I don't know. Maybe I used it for testing or something or was created by hackers. I am writing that because after hack happened tested that. I tried to login thru wex.ac. Login was successful and new API was created.

Has anyone had the same experience? Does anyone know how to get my founds back?


EDIT: Wex support admit that there were NO withdraws from my account:

https://i.redd.it/0qaj7i7gl5m11.png

I don't understand why later in answer were instructions for changing my password and 2fa... That is meaningless because I don't have any founds left on my account. I send them another post to check were are my founds. Maybe there was just some bug and have nothing in common with scam sites. As I write before I am 99,9% sure that I did not login thru scam site.