Can you give us more info regarding the pre-sale phase and can you show us the smart contract for the token to see it?
here is the CYFR Token Smart Contract Address
0xc68d6276eb43f2433f30500d74f155031606e249
But make sure to not deposit to that address as that is not the address for deposit. You have to login to your account on the website and then deposit to your account dashboard and they purchase from there. From there then you will be able to move your coins to your Eth address and to any exchange on which this coin is listed