Post
Topic
Board Service Discussion
Re: BTC-E - I need Support...
by
Newar
on 18/01/2014, 10:14:28 UTC
After logging in:

Contacts:

 @btcecom
 Icq - 610112128
 Skype - btc-e.support
 E-mail - support@btc-e.com
I tried to contact btce via skype, but he was asking for my password for the email that is registered on btce ? why would they need my mail password ? can i trust them with this ?

The password to your email? Sounds fishy if that's what they really meant. They also don't need the password to your account. Never give out any passwords.

I got the best results with their helpdesk at kayako. Just click support in the top bar when logged in. Response time is about 48 hrs. But at least that way they have all the info they need and you can get straight to the point.