OP don't give up on your money. Keep fighting.
Alvin Hagg and it seems also his wife Hanna Hagg are the owners of freewallet.org
https://freewallet.org/press-releases
https://hr.linkedin.com/in/alvin-hagg-08a910125 (his profile)
https://minergate.com/blog/minergate-partners-with-freewallet-to-deliver-an-easy-free-withdrawal-method/
https://www.coinspeaker.com/2017/11/21/freewallet-releases-first-bitcoin-gold-wallet/
https://medium.com/@freewallet/freewallet-a-year-in-fast-forward-185d5034fadb
Try to contact alvin directly. There is a half picture of him on the Internet. Someone scammed received his money by contacting the Interpol.
More accusations against freewallet.org
https://bitcointalk.org/index.php?topic=3061350.0
https://www.reddit.com/r/Bitcoin/comments/6guas9/is_freewalletorg_legit_how_can_the_owners_be/
https://www.reddit.com/r/CryptoCurrency/comments/6gtrmd/freewalletorg_scam_millions_stolen/
https://www.reddit.com/r/Bitcoin/comments/7m01j0/freewallet_just_stole_all_of_my_money_and_access/
https://www.reddit.com/r/litecoin/comments/7zt2ew/freewalletorg_stolen_my_ltc_biggest_scammers_rip/
https://www.reddit.com/r/Bitcoin/comments/7gbdbo/bitcoin_wallet_on_google_play_store_is_a_scam/
https://www.reddit.com/r/Monero/comments/7dqjex/never_use_any_freewallet_product/
https://www.reddit.com/r/ethereum/comments/4jmk1g/warning_to_1000_users_of_ethereum_wallet_by/
https://www.dash.org/forum/threads/freewallet-org-terrible-experience.17427/
https://www.trustpilot.com/review/freewallet.org