Post
Topic
Board Exchanges
Re: MtGox withdrawal delays [Gathering]
by
PolymorphicAssasin
on 18/01/2014, 20:04:05 UTC
1) Date: 2013-11-28
2) Date: 2013-12-01
3) Date: 2013-12-03
4) Date: 2013-12-05
5) Date: 2013-12-07

All transfers in USD between $800/850 and have not arrived yet.  I submitted a support request asking for the status of my transfers on January 3rd, and finally retrieved a reply on January 17th (Yes, 2 weeks to get a form letter response).  The reply was a form letter that basically said 'After reviewing your account we can confirm that you are verified.'  Which I knew, and isn't what I asked for. 

I don't care the reason; be it incompetence, insolvency, or government actions, this is no way to run a legitimate business.   If they are having this many issues processing USD withdrawals, there should be communication to their users of such difficulty.  You shouldn't have to come to a 3rd party run message board to find a hacked-up transcript of an IRC chat log to get real answers.  If they can publish the limits and problems in IRC, they can put them on the home page, or in the UI when users attempt USD withdrawals.

I'm getting all my assets out of there as quickly as possible.  It's a shame to see such a pillar of early Bitcoinia fall so far.