In regards to the KYC jurisdiction, I received a response from support yesterday but was out of the office - "AML is not really specific to a jurisdiction, we have our own internal best practice policy which dictates the process we follow. We obviously follow the rules laid out by our license provider and ADR and mirror these in other territories as part of our dedication to being a responsible gambling operator."
Ronnie @ Cloudbet thank you for the post
It would be helpful if the response from your support team was added to the website regarding your internal AML policy.
Right now the primary issue I see with regards to AML/KYC is that the acronyms "AML" and "KYC" are not actually listed, written or mentioned in the TOS or any other pages of the Cloudbet website. Please could you explain why that is the case yet customers have to abide your internal AML practice which customers have no idea about as it is not written anywhere on your website.
Please could you also explain when you intend to implement EU laws regarding GDPR. When will your website become GDPR compliant? Until then your website is effectively in breach of EU law. Your website does not even display cookie notifications which also is in breach of EU regulations.
Thank you