Only someone who works for CT would say all that. You are obviously not waiting for a machine, and people should notice this. Stop comparing yourself to what the other companies have done. It won't work.
I suggest all of us adopt zero tolerance for this BS. If we work as a group, we can stop this and get what we deserve
Also keep in mind that there is a lot more a stake since BTC took such a jump. People will more likely take action, contrary to customers of VMC who are happy to get their refunds since their orders are garbage anyway