I have asked them to refund my 1 BTC to 1Xrq1WBsdcPkDTEfbySETtv4ZiNWENhFk

This address is reserved solely for this refund.

So you can check if they do make this refund at: https://blockchain.info/address/1Xrq1WBsdcPkDTEfbySETtv4ZiNWENhFk

So far after 13 days I'm still waiting.