I was deposit BTC buy 100 BCD then after 10 minutes I received email from them that I was requested payeer withdrawal even if I'm not! Another 10 minutes later, I was attempted to log in on my account then suddenly 2FA code pop-up. The only security I was added to my account was my email. Until now I can't access my account. I created many tickets regarding my concerns but no email received from them.
Do not invest your money at c-cex.com it's a SCAM!
Sounds like it was a phishing attempt, did you go to the correct site? Did you type it in or find a link? Was it googled? Did you 100% type the right address (check the URL in your browser history)