If not a secret how many people in the team? Or do you work alone? As it seems to me it is necessary to hire more managers on work with the community otherwise there will be gaps in the answers and in communication. When there are no replies and the team disappears, there immediately appears a fool that the project has closed.
It is just me with a couple of extra devs working on things like wallets, API services and some of the P2P network design. We are always recruiting for more, but it's early days and lots to do. I think PR is a problem when you have more than a handful of miners to deal with.
I am pretty active on Discord which is our main interface to the world.