Re: Official btcQuick Support Thread (Active Customer Support)
I`ve been trying to contact btcQuick through all the channels of comunication you have open (mails, customer support, twitter) and I haven't had any response. Not even a "confirmation of reception" It really doesn't leave a good feeling when I've trusted your company in handling my money.
I need an answer to my Ticket #11989 dated 30th of Octuber.
I need an answer to my Ticket #11989 dated 30th of Octuber.
Please inform me what you need help with so that I can help you. We are no longer using the old ticket system.
Thanks,
Ascension
Hello Ascension, my problem is that I can't decript my private key. This is because the system doesn't take the password I created during the check out process for decrypting the private key!!
I'll be waiting for your answer.
Thank you
Still waiting!!!
Still waiting.
Don't no what to do.
I haved tried every channel of comunication.....tickets, mails, phone calls, twitter, post here.
Somebody tell how to get btcQuick atention!!!!!....
Come on!!
Give me the support you supose to give.
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973
You've been today on the sight and you ignore my request!!!
Months waiting....all your channels of comunication are black holes.
Just seems that exposing you here will have some effect.
I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and from Order N° 21973
Ascension, I see you are back in activity.
Can you solve my problem so we can keep on doing business.
I expect that this come back means that you are changing completly your awful customer support.
Both of your orders are already manually SMS confirmed and have been since November 13th...