take this level of communication and apply it to, say, your isp, your bank, or your mobile provider.. how long would you stick around if they decided to tweet customer service??
 
no email provided.. no phone number to contact.. just a forum profile link, a faq and the most basic of html sites known to mankind..
there's little to no business transparency at middlecoin, so we're all reduced to speculation.. waiting for a lovely tweet..

now, before everyone goes flying off to venus, let me get to the point.. i accept the downsides because it's working and there's no other pool that works as well as this one with my current setup..

regardless of these poor business practices (which they most certainly are), i'm making, outside of the running costs, free money for essentially putting a pc together and running software on it.. and, more free money with middlecoin.. just sitting on my lazy ass, tweaking some settings every now and again.. this cheese is easy.. really, f'n easy..
 
i'll jump ship if there's compelling evidence, but i always get my payouts.. it's working for me and most everyone still on middlecoin..

maybe he's hard at work, fixing all the issues.. maybe he's not..