I have a friend who transferred some funds to Zebpay but never purchased Bitcoins with those funds. So he had INR balance on Zebpay. Spoke to their customer service today who informed him that he will not be able to do anything right now because INR withdrawals are stopped and he cannot purchase BTC also becuase trading is stopped. This is horseshit and they are holding his funds to ransom.
First of all one it was one of the fastest purchase and selling site because it didn't had p2p.In the past they had notified to withdraw money many times.After ban the trades were being done he should have traded with
tusd and trasferred the tusd amount to any other wallet or exchange for example wazirx.And already they had stated that no trade deposit withdrawal nothing will be done,only crypto wallet deposit and withdraw will be carried out.I don't know why people waited so long with their INR.Its really pathetic.People who either have loads of cash or very very tiny amount only they will do things like that.I guess nothing can be done at the present moment.Good luck I wish your problem gets solved.