Post
Topic
Board Currency exchange
Re: 24change.com - Buy/Sell Bitcoin, Paymer, BTC-E code, PM, Okpay, Paypal, Egopay
by
quimpstar
on 21/01/2014, 00:31:40 UTC
A PayPal payment I received on January 13th has been held since January 17th and I have opened a support ticket and spoken to the online messaging staff to no avail. I would recommend not doing any sort of PayPal exchange with this website, as there seems to be a high likelihood that PayPal will initiate a transaction review themselves without any initiation from 24change themselves, leaving you without the funds you deserve. Here is some photographic evidence of my issue.
http://i.imgur.com/YgE52uh.png
http://i.imgur.com/QKo8Wx3.png
http://i.imgur.com/rGcRgou.png
My Order number is 45916 and my ticket number is 1724. I would appreciate some sort of resolution (either my bitcoin returned or money that is rightfully mine).
EDIT: I have 3 other PayPal transactions with this exchange and there were no issues, however this is the first one which with I have had to contact the support team (who appears to be on vacation).
EDIT 2: I have received a response to my ticket with support and will reserve further response (and amend past) pending a solution.