Post
Topic
Board Exchanges
Re: MtGox withdrawal delays [Gathering]
by
saigo
on 21/01/2014, 14:08:56 UTC

2 withdrawals in JPY, one on 8th, one on 9th Jan. Still only shows as 'confirmed', not 'processed' in Gox account history. Still no reply to numerous support queries. Still waiting, still hoping, all BTC removed from Gox account until I see my money, and regain some confidence.

Yen is not flowing for me either.   I'm similar to Saigo.   1 on 7th, and 1 on 10th.  Both sitting on confirmed still.  

You haven't mentioned which bank was used to process, neither of you. But judging by your forum handle, you don't know why this is important...

Not that many business days have passed. Also, read the fine print concerning the timing of your request, and when the bank will process a transfer after receiving it.

tl;dr do your homework

In my case it's a withdrawal to a japanese domestic bank, every other transaction I've done with japanese banks is a day or two at the most, usually next day. Sorry I don't understand why you think 2 weeks is acceptable or normal at all ?

Saigo, it is not acceptable.   Withdrawals requested by 4pm, are supposed to go to processed the next business day in the gox system.   Then, what ever the time frame your own bank takes from that point.   In my experience Citibank has always deposited the next business day after gox marks it as processed.   

Yeah, I can't see that it is anything other than Gox just sitting on the money, probably due to cash flow issues. I think it is particularly telling that I've had no response from support, yet there was plenty of response recently when chasing up my verification, presumably because they hoped id be depositing funds.