I don't think their name worth anything... and I don't think they're too poor to get the site work properly. It is almost impossible to trade, when all operations should be near real time (this is an exchange, not a bubble gum shop) I am always have outages and loosing money because of that.

They blocked 7 000 000 of my DOGE coins. Imagine I was able to sell them at 0.00000250 today: 7000000 * 0.00000250 = 17.5BTC and then buy at 0.00000170: 17.5/0.00000170 ≈ 10290000. Will they return me 10 millions instead of 7? I think that will be fair, I don't need their "I am sorry", etc, etc. They work with money and should pay for the mistakes they done as I pay their fees. If they are too greedy to spent a part of their earning to get qualified software engineers and better hardware — is this my problem?

Damn, having so many bugs in their software they, at least, should have 24/7 support that could solve these problems manually. But I don't see anything like that.