Martin,
This is getting ridiculous. I have now been waiting for 3 months for you to send my items.
I have asked you nicely and had nothing.
Asked again and got even less as you keep making up excuses.
I have replied to your PM but you keep on ignoring it so do i have to ask a solicitor to contact you/speedy in order to get a refund?
I have now opened another ticket on your website requesting the refund of both orders mentioned above.
Act!