Post
Topic
Board Project Development
Re: Coingig.com Beta - The New Bitcoin Marketplace has Arrived
by
atomium
on 21/01/2014, 18:27:01 UTC
How does our Escrow system work?

We have had many users ask us how our Escrow system functions, so we wanted to go ahead and provide a step-by-step guide on how a order is processed.

1) Buyer locates the product they want to buy and finalizes the order

2) Order displays the total order amount with a wallet address of where to send the payment

3) Once the order is paid, seller is notified to send out the product to the buyer

4) Seller sends out the product and marks the order as shipped from inside their account

5) Buyer receives the product, confirms that everything is correct, and marks the order as delivered from inside their account

6) Seller is now eligible to request payment from inside their account

We hope this guide could help with any doubts ours users had, Happy Shopping!


This policy is somewhat worrying. Any tips for sellers not to get scammed? Looks like besides videotaping the posting process there's not much that can be done on the seller's end to protect from buyer scams?

Hi there,

We don't process refunds back to buyers that easily, there is always a case that is opened and as long as there is a good amount of proof from the sellers end such as a receipt of shipment and they are open to answering any questions, we will be able to evaluate which party is the one scamming.