I think the person that wrote that petition needs to understand a few things.
First he needs to understand how cloud mining works. People blaming a cloud service provider for the rise and difficulty and drop in price is a bit silly.
Second, he needs to understand how a company works. Their job is to make a profit, you cannot punish them for looking out for the best interests of their company.
Of course every company works for profit (don't talk about nonprofit organizations and etc). But I agree petition owner at some point, Genesis Mining isn't a good company, it was also already proven here as scam. When you buy contract, at first it seems you are paid well regularly but soon it lessens the amount of money, finally your contract is stopped and you never ROI.