It has been 25 days since Cloudbet froze my account. I heard nothing from their team since than, although I sent them all the documents they asked for the very next day.  This ronnie guy who is speaking on their behalve on this forum is also ignoring my messages. In the meantime I did some investigations in Montenegro. It seems that the company that issues Cloudbet a license is shady company with lot or problems with the Montenegro gambling authorities, and it looks like that they have no right to issues those license at all. So basically Cloudbet is working with bogus license, meaning they have no license at all.

On Monday I will file complaint with SBR and see what they can do about my money.

In the meantime, be smart and STAY AWAY from Cloudbet.