We have also paid for this service, however we have received nothing thus far!
When we go to THIS PAGE nothing has changed, no drop-down menu for sure!
We have a proof that the transaction has gone through the system, although our rank hasn't changed whatsoever! I hope that you guys will be able to give us an advice or/and look into it.
Most likely you've paid less than the required amount (I've seen few users had similar issues before and almost all of them forgot that there's a transaction fee as well + some of them used an extra "0")...
Care to share the details of the transaction (required amount and the given address from that page)?
- Only if you're comfortable with sharing the details.