My request was october 2013, around the 23rd. There is no request ID because the request was made via a support ticket. I have been locked out of my account, reason: no photo ID on record. I sent a high resolution passport scan in that same day. All tickets have gone unanswered since, I am still locked out of my account and still have no bitcoins.

The matter is in the hands of the fraud department at Ingleside Police Station in San Francisco.