Am I the only one with MtGox balance to 0 BTC ? 
When they shut down I had more than 100 ...
I've filled the online claim but what a joke when I saw that I only have 0,003$ and 0,5 and 0 BTC on the account, as it is written it's the result of investigation ... WTF ?
When they shut down I had more than 100 ...
I've filled the online claim but what a joke when I saw that I only have 0,003$ and 0,5 and 0 BTC on the account, as it is written it's the result of investigation ... WTF ?
At least by sending you this they acknowledge that you were the user of the platform and your account was found. Or at least some account got found as it could not be the one you owned if they made a mistake somewhere. I'm sure that you can demand to be given the data that lead them to think your account was empty.
Do you have any screenshots or logs that can prove you had 100 BTC there? It would be enough to prove that there was 100 on that account even weeks before the collapse because it would help them identify the account and trace the coins. We know that Karpeles used some of the company funds to pay for prostitutes and buy himself an apartment. Maybe this happened to be your money.