There should not be a surprise that the company has 250 people on staff. Did you know that Kamagames has a 24/7, multilingual user support service? There are approximately 2,000 support tickets are processed on a daily basis with SLA of 10 minutes or less per ticket!
Yes, the big staff is needed for continuous online monitoring of player support team which provides automated reports and efficiency analysis for each team
member. Kamagames's own digital instruments to promptly identify customer support problems.
they got a huge number of player every day. The team member should be more than 250 at least. this is a growing project they should increase also their team so the technical error may attend carefully in any time.