I sent some BTC to my deposit address on mellow ads, this is the second one i make (first one ended well).
The deposit was confirmed on the blockchain on 1th october, but my balance on mellowads it's unchanged.
I emailed the support 6 days ago, but i got no response from them, more than this i'm reading around that they usually do not answer to tickets.

What can i do?
Is there another way to contact them?
At this point i would be ok with undoing the deposit if possible (but not possible i guess...)